SHIPPING

Stock is limited. Most items are made to order and will be shipped within 4-5 weeks.

Antelope Studio uses UPS ground to ship all packages with a flat rate of $15.00. Packages are insured for the total amount and will require a signature for delivery. Upon shipment of an order, we will email you the tracking number. If you would like to expedite shipping, please contact ap@antelopestudio.com


TAXES

Taxes will only be applied to orders shipped within the state of California.


COPYRIGHT

All designs and photographs on this site are the sole property of Antelope Studio and are filed with the US Department of Copyright.


RETURNS / EXCHANGES

Please contact ap@antelopestudio.com to initiate a return. Antelope Studio will accept returns or exchanges within 10 days of original shipment, provided that goods are un-used and in perfect condition. Please return goods to Antelope Studio with a copy of the original invoice and indicate your reason for return. The customer is responsible for return shipping fees. A refund will credit to your account within 30 days to the original form of payment. Customer assumes all liability for loss or damages incurred during shipping.


PRIVACY

Antelope Studio maintains a secure website and payment portal through PayPal. We will not share or distribute any private information, including email addresses. Information we obtain from you will be solely used to process your order or to communicate any status updates about your order. We may occasionally send email updates regarding promotions or new products. If you would like to stop receipt of such emails, please email “unsubscribe” to ap@antelopestudio.com.


PRODUCT CARE

Sterling Silver: It is normal for sterling silver pieces with a brushed finish to become more shiny over time. This adds to the natural wear of the piece. To restore the brushed finish, please contact Antelope Studio or take it to a local jeweler.

Vermeil:  Antelope Studio’s vermeil jewelry is electroplated with 3 microns of 18k gold. The base metal is sterling silver and is coated with a thin layer of nickel before the gold is applied. Vermeil jewelry should be kept dry and not exposed to harsh soaps, lotions, chlorine, or perfumes, which will make the gold finish fade.


REPAIRS
Antelope Studio is committed to excellent craftsmanship. Due to the multitude of reasons for jewelry repairs, we must evaluate each situation on an individual basis. Please contact ap@antelopestudio.com directly for more information.